Candle Care/Store FAQs


What are the burn times for my candle?

4oz. - 20 - 25 hours

7oz - 40 - 45 hours

9oz - 50+ hours

How do I maintain the upkeep of my candle?

In order to “Stay LIT and Burn Responsibly”, follow these tips:

  • The first time you light your candle, be sure to allow it to create a full “melt pool”. This means that the top layer of wax has melted from end to end. This ensures a clean, even burn for the life of the candle.

  • After each burn, be sure to trim your wick ONLY if it appears longer than 1/4 inch long at the start of each burn.

  • Keep out of the reach of children

  • Never move or handle the candle while lit or while wax is still hot.

  • NEVER EVER LEAVE A BURNING CANDLE UNATTENDED

What payment methods does Mama+Flame accept?

We are currently accepting Visa, MasterCard, American Express, Discover, and Apple Pay.

Does Mama+Flame offer gift cards?

Of course! Gift cards have to be purchased separately from other merchandise. When you add a gift card to your cart, the site will automatically take you to checkout.

Can I send my purchase as a gift?

Absolutely! Please let us know at checkout what you would like the special note to say.

How can I track my order?

You will receive tracking information once your order has been shipped. If for any reason you have not received this email, please send us a note at info@mamaandflame.com as soon as possible.

Vending opportunities/Collaborations/Wholesalers:

We love new opportunities to connect with you all. Please email us via our “contact us” form.